Here are some frequent questions that may help you.
Every message or document you share with anyone is automatically encrypted and secured. We never have to ask you or your team.
A message, a document, videos, photos and any combination of these. What's more, the person or team you share with can reply or share back to you and your team.
No. Neither you, your team or your customers need to install anything. DropVault is delivered as a web app and works seamlessly on any device.
DropVault is about conversations. Share a message, with or without documents with a team or individual and then reply, comment, add action items, reminders and much more, as a team.
We think when you share a document, you will want to comment, discuss it and ask questions about it. That's why we support conversations as well as documents.
Yes just create a conversation and everyone that has access will be notified and can reply and comment, and share documents back to you.
Yes we have a vault channel specifically for storing sensitive encryption, crypto keys and documents.
Just add a message, a key, reply or share a document. We will automatically encrypt and secure as we save your data
No sharing or remembering encryption keys. It's that simple.
Just create a channel and then invite as many team members or contacts. All will have access to every message and document in the channel.
Yes. If a contact or team is already on Dropvault we will find them and add the channel to their dashboard. You can also allow this contact to invite their team to the channel
Contacts are external users such as your customers or suppliers, or contacts on other businesses on Dropvault. You can add unlimited contacts at no charge
Yes. Create a customer portal (simple as entering their email address) and then add a message or document, or share a link with the contact so they can access the portal
Each user/contact has a unique password/pin for every channel. Just enter the password and we will decrypt everything automatically.
Yes. Your clients or contacts can access all their messages and documents in our portal
You share either a pin-less link or a link that requires a pin/password. You choose based on the sensitivity of the data
Yes your contacts can upload any document to a channel they have access to
Yes your contacts can reply to anything shared and add notes or comments or share documents and messages back to you.
Pin-less links can be use once or re-used until they expire. Links with Pin/password can be re-used at any time.
That depends on the subscription you choose. See our pricing page for details
We have portals for a single contact, B2B channels for sharing between teams or businesses, key vault and a document portal.
We encrypt everything but we keep a backup copy of your key off-site. You can use a password or 2FA to access these channels.
All messages and documents are encrypted but we do not store a backup of your encryption key. If you lose your key we can not retrieve any messages or documents
Yes you can. Just copy in the key during the channel setup and that's it. Everything added to the channel will be encrypted with this key.
Your keys are stored in an external (and secured) key manager (KMS). You can continue to use ours or select your own KMS. We currently support Azure, Google and AWS
No. Once you set up your channel we store your key in your key vault - You are never asked for or need to share this key again. Each team member or contact gets a unique password to the channel which gives them access.
All channels come with an optional helpdesk/task manager, calendar and reminders built in. Assign any conversation to a team member or guest for action
No. DropVault can be used in the public cloud (Azure), on-premise (your own servers) or in a private cloud of your choosing.
We use AES256 bit encryption everywhere - Every message, note, document.
No shortcuts
In Dropvault storage, your Azure storage account, your AWS buckets or on-premise
Yes. We can connect to your on-premise storage server and encrypt and store every document inside your business
Yes. If you already have existing (unencrypted) documents we can connect and populate your Dropvault channel or portal with these documents.
Yes. You can create portals, upload a document and encrypt it, send a notification to a contact and retrieve a document from your storage and decrypt it
You can choose to encrypt any Meeting Space by adding an encryption key and a password. Once encrypted your messages and any documents are encrypted and secure from any 3rd party, including Apptimi!
Once encryption is enabled you can share the password with your team or customer so that they can have access to any conversations in the Space.
Use encrypted Spaces for confidential client communications , for secure projects and discussions or HR Reviews and feedback.
Need to protect your sensitive documents from ransomware attacks or limit access to these documents so that they cannot be easily browsed and opened?
We place a hyper-secure portal as a bridge between your users and your documents and this portal manages your access and auditing access. The documents can be placed on storage that none your staff have access to and the portal manages your access to these documents.
The document store can be encrypted or un-encrypted. If you have an existing document collection already in place we can connect to it and populate your Dropvault document vault with your existing documents. Dropvault then acts as a hyper-secure bridge to your documents.